Privacy statement

A & O SPECIALTY PHARMACY Privacy Policy

This Policy applies to residents of the United States.

This Privacy Policy explains how we handle the personal information that you provide to us on Web sites controlled by A & O SPECIALTY PHARMACY which link to this Privacy Policy (referred to as "A & O SPECIALTY PHARMACY Web sites").  This Privacy Policy does not apply to personal information collected from you offline, to A & O SPECIALTY PHARMACY Web sites that do not link to this Privacy Policy, to residents of countries other than the United States, or to third-party Web sites to which A & O SPECIALTY PHARMACY Web sites may link.  Your use of A & O SPECIALTY PHARMACY Web sites, which link to this Privacy Policy is subject to this Privacy Policy.

Please read this Privacy Policy before using A & O SPECIALTY PHARMACY Web sites or submitting personal information to us.

How does this Privacy Policy define "personal information"?
"Personal information" means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by A & O SPECIALTY PHARMACY Web sites and maintained by A & O SPECIALTY PHARMACY in an accessible form.  Examples of personal information include your name, your postal address and your telephone number.

How does A & O SPECIALTY PHARMACY collect information online?
A & O SPECIALTY PHARMACY collects information in two ways:

·         Personal Information You Submit A & O SPECIALTY PHARMACY collects personal information that you enter into data fields on A & O SPECIALTY PHARMACY Web sites.  For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for A & O SPECIALTY PHARMACY programs, contact A & O SPECIALTY PHARMACY customer service, or respond to A & O SPECIALTY PHARMACY surveys.  To protect your privacy, you should not provide A & O SPECIALTY PHARMACY with any information that is not specifically requested. 

·         Passive Collection of Unidentifiable Information:  A & O SPECIALTY PHARMACY Web sites may collect information about your visits to A & O SPECIALTY PHARMACY Web sites without you actively submitting such information.  Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons.  Your Internet browser automatically transmits to A & O SPECIALTY PHARMACY Web sites some of this unidentifiable information, such as the URL of the Web site you just visited and the browser version your computer is operating.  Passive information collection technologies can make your use of A & O SPECIALTY PHARMACY Web sites easier by allowing A & O SPECIALTY PHARMACY to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve A & O SPECIALTY PHARMACY Web sites.  Certain features of A & O SPECIALTY PHARMACY Web sites may not work without use of passive information collection technologies.  Information collected by these technologies cannot be used to identity you without additional identifiable information.

In what circumstances might A & O SPECIALTY PHARMACY collect and use personal information?
A & O SPECIALTY PHARMACY will use the personal information you provide through A & O SPECIALTY PHARMACY Web sites to respond to your questions and to provide you with efficient customer service.  After you have entered personal information into a form or data field on an A & O SPECIALTY PHARMACY Web site, A & O SPECIALTY PHARMACY may use certain identifying technologies to allow that Web site to "remember" your personal preferences, such as sections of that Web site that you visit frequently and, if you choose, your user ID.   We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding A & O SPECIALTY PHARMACY’s products or services, to invite you to participate in surveys about our products, or to notify you about special promotions. 

Does A & O SPECIALTY PHARMACY consolidate personal information?
A & O SPECIALTY PHARMACY may consolidate the personal information of customers who use A & O SPECIALTY PHARMACY Web sites.  We use this information to help us better design A & O SPECIALTY PHARMACY Web sites and A & O SPECIALTY PHARMACY products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.   

What choices do I have about how A & O SPECIALTY PHARMACY collects and uses personal information about me?
You may always limit the amount and type of personal information that A & O SPECIALTY PHARMACY receives about you by choosing not to enter any personal information into forms or data fields on A & O SPECIALTY PHARMACY Web sites.  Some of our online services can only be provided to you if you provide us with appropriate personal information.  Other parts of A & O SPECIALTY PHARMACY Web sites may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you. 

You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want A & O SPECIALTY PHARMACY Web sites to use tracking technologies, such as cookies, to "remember" your personal information, such as user IDs or mailing addresses, on return visits.  However, A & O SPECIALTY PHARMACY Web sites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies.  Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.

Who will have access to personal information about me?
Personal information can be accessed by a restricted number of A & O SPECIALTY PHARMACY employees, by certain companies with which A & O SPECIALTY PHARMACY may conduct joint programs, and by individuals and entities with whom A & O SPECIALTY PHARMACY contracts to carry out business activities for A & O SPECIALTY PHARMACY.  We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely.  Also, it is A & O SPECIALTY PHARMACY’s practice to notify you if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information.  In addition, A & O SPECIALTY PHARMACY’s practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for A & O SPECIALTY PHARMACY.

Does A & O SPECIALTY PHARMACY share personal information with third parties?
As a general rule, A & O SPECIALTY PHARMACY does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through a contractor.  Where required by law, A & O SPECIALTY PHARMACY will not disclose your personal information to third parties for those third parties’ marketing purposes, unless you have been provided with an opportunity to opt into or opt out of this disclosure.  However, if A & O SPECIALTY PHARMACY sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services.  If A & O SPECIALTY PHARMACY provides your personal information to individuals and entities which assist us with our business activities, it is A & O SPECIALTY PHARMACY’s practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for A & O SPECIALTY PHARMACY.  A & O SPECIALTY PHARMACY reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

How does A & O SPECIALTY PHARMACY secure personal information?
It is A & O SPECIALTY PHARMACY’s practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed.  We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health.  A & O SPECIALTY PHARMACY cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to A & O SPECIALTY PHARMACY Web sites, you must weigh both the benefits and the risks.  In addition, A & O SPECIALTY PHARMACY Web sites covered by this Privacy Policy will display a warning whenever you link to a Web site that is not controlled by A & O SPECIALTY PHARMACY or subject to an A & O SPECIALTY PHARMACY privacy policy; you should check the privacy policies of such third-party Web sites before submitting personal information.

A & O SPECIALTY PHARMACY has policies, which provide for the proper use and protection of Social Security numbers obtained in the course of doing business with A & O SPECIALTY PHARMACY.  A & O SPECIALTY PHARMACY’s policies require that Social Security numbers be appropriately secured to avoid loss, misuse or unauthorized access of Social Security numbers.   Unlike this Privacy Policy, which applies only to on-line personal information, A & O SPECIALTY PHARMACY’s policies governing Social Security numbers apply to both on-line and off-line collection and use of Social Security numbers.

How does A & O SPECIALTY PHARMACY protect the privacy of children?
A & O SPECIALTY PHARMACY does not knowingly collect or use any personal information from children (we define "children" as minors younger than 13) on A & O SPECIALTY PHARMACY Web sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services.  If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

How may I correct personal information or delete it from current customer records?
You may request to remove your personal information from our current customer records or to amend your personal information.  Please notify us of your wishes by contacting us in one of the ways specified below.  For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.

How can I contact A & O SPECIALTY PHARMACY?
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an A & O SPECIALTY PHARMACY business or a particular A & O SPECIALTY PHARMACY program, please contact us by clicking on the "Contact Us" link on the Web site you are visiting. Alternatively, you may send a letter to the address found in the “Contact Us” section.

In all communications to A & O SPECIALTY PHARMACY, please include the e–mail address used for registration (if applicable), the Web site address or the specific A & O SPECIALTY PHARMACY program to which you provided personal information (e.g. A & O SPECIALTY PHARMACY.com, Humira.com, etc.), and a detailed explanation of your request.  If you would like to delete or amend your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment Request", as applicable, in the subject line of the e-mail.  We will do our best to respond to all reasonable requests in a timely manner. 

How will I know whether A & O SPECIALTY PHARMACY has updated this policy?
A & O SPECIALTY PHARMACY reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices.  If A & O SPECIALTY PHARMACY changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph.  This Privacy Policy was last updated on January 2011 and is effective as of that date.

 

 

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